What We Do

OUR BUSINESS PROCESS

We listen, respond and initiate action to meet client requirements. Our professional IT services help clients of all sizes and types reach for excellence by following six stages. Enquiry

It all starts when we get that first call or email from you. We are very friendly and approachable, and no question or idea is dismissed out-of-hand. Feel free to get in touch even if you just have an idea you want to talk about the Web design | Web Development | eCommerce | SEO Services | Mobile App project.

We’ve been doing this for a while so chances are we’ve previously built a website similar to what you’re after and we’ll be able to use that as a guide in order to put together an initial proposal and rough estimate. Enquiry

It’s not just about prices though: we like to meet up at this stage so you can get a feel for our company. It’s important that we’re the right fit for each other. We think we’re pretty flexible as we’ve worked with one-man-bands and small businesses, all the way up to blue-chip corporate businesses.

Even if you think we might not be for you, we’ll be happy to recommend other reputable companies in the industry who might be exactly what you’re after.

Project specification

At this stage we’ll identify the results you are looking to achieve and discuss how your website / web application will deliver them.

Where possible we’ll collect any content and collateral for your website so that we can draw up a site structure. It depends on the project but often, rather than spend a lot of time and effort writing long-winded specification documents, we tend to produce a ‘wireframe’ prototype to identify the key features and how they will fit together.

Design & Development phase

We will produce provisional designs to convey the general look and feel for your website. Often there are a number of rounds of feedback and tweaks before the design is signed-off.

Typically we do not design every page of the website as this would prove time consuming and costly. We will use the provisional designs as a style guide that can be applied consistently throughout the site, and will adapt the page layouts to fit their content.

Testing, feedback & amends

Once we have an initial implementation to show you we will make it available for you to test online before it is visible to the public. We’ll ask for your feedback at regular intervals so that we can make any changes and amends before too much time and effort has been invested.

Client Review, analyse & improve

All websites have a ‘bedding in’ period shortly after they are launched and during this time we will monitor your website, fix any bugs and make the inevitable tweaks and changes you require once you start using it in earnest. This is also the time to further review your site’s performance on search engine results pages.